Casino / Mobile
This Privacy Policy explains what information we collect when you use pgjill, how we use it, and the choices available to you. Availability of our platform depends on local law and eligible regions — and wherever you access us, your account data is handled under the terms set out here.
When you open an account with us, we collect the details you provide during registration — your name, contact information and login credentials. As you use the platform, we also record transaction activity connected to your account wallet, including references to payment methods such as GCash, InstaPay or PESONet where those rails are used for deposits or withdrawals. We collect this activity to process your transactions, verify your account, and respond to any support requests you raise. Beyond account details, we collect device and session data — the type of browser or mobile device you use, your session timestamps and the pages you visit within the platform. This helps us keep the account experience consistent whether you return on a phone or switch to a different device. We do not sell this data to third parties. Where we share information with service partners — such as payment processors handling your GCash or InstaPay transfer — that sharing is limited to what is needed to complete the transaction or fulfil a legal obligation. Retention periods for your account data follow applicable law in the regions where access is permitted.
GCash transaction references are recorded in your account wallet to process deposits and connect withdrawal requests to the correct e-wallet.
InstaPay transfer details are retained only to the extent needed to confirm the transaction and reconcile your account balance.
PESONet withdrawal records are logged on our system as part of standard transaction history, accessible from your account after login.
Not every part of your experience falls under this policy in the same way. Understanding what is inside and outside its scope helps you know who to contact when a question arises about your data.
Data collected when you create or log into your account — including email, device ID and session activity — falls fully within this policy. You can review or update these details through your account settings after login.
Payment references tied to GCash deposits, InstaPay transfers and PESONet withdrawals are covered here. Transaction records are visible in your account dashboard; questions about processing go to our support channel.
Your game session history — rounds played, bet records, results — is stored on our platform and covered by this policy. This data is used for account reconciliation and is not shared for marketing purposes.
Links or services that take you outside the pgjill platform are governed by the privacy terms of those third parties, not ours. We have no control over external sites and encourage you to read their policies separately.
You have concrete actions available to you under this policy — these are not just acknowledgements on paper. First, you can review the personal information we hold on your account at any time by logging in and going to your account settings page; the fields shown there reflect what is currently stored. If a detail is wrong — a contact number, an email address, a linked payment method — you can update it directly in those fields or raise a correction request through support. If you want to know specifically what data we hold beyond what is visible in your account, you can submit a data inquiry through our support channel. We will respond to that request in line with applicable requirements for your region. Where local law permits, you may also ask us to delete certain account data — though note that transaction records tied to GCash, InstaPay or PESONet activity may need to be retained for legal and reconciliation purposes even after such a request.
Log into your account and open settings to see the personal details and transaction history we currently hold against your profile.
Update contact information or linked payment references directly in your account settings, or send a correction request to our support team.
Ask us in writing what data we hold beyond what is shown in your dashboard. We respond according to the applicable rules for your region.
Where local law allows, you may request deletion of certain data. Transaction records linked to e-wallet activity may be exempt due to legal retention requirements.
Questions about this Privacy Policy — whether about data access, a correction, or how your GCash or InstaPay details are stored — go to our support team through the channels below. We aim to acknowledge every policy-related inquiry and direct it to the right person.
Send your data or privacy question to our support email address listed in your account dashboard. Include your account reference so we can locate your records.
Reach our team through the live chat widget available on the platform when you are logged in. This is the fastest way to raise an account-level privacy question.
The help centre accessible from your account after login contains policy articles and a form for submitting a formal data inquiry or correction request.
From the moment you create an account through to any withdrawal you make via InstaPay or PESONet, your data passes through handling steps designed to keep it accurate and contained. We use standard security measures on account data in transit and at rest. Cookies on the platform are used for session management and to keep you logged in across pages — you can adjust cookie preferences through your browser settings. Account retention follows the period required by applicable law in eligible regions; after that period, data that is no longer needed is removed from active systems.
We use cookies to maintain your login session and remember your account state between visits. You can manage or clear cookies through your browser at any time; doing so may require you to log in again.
Account credentials are stored in hashed form. We do not store your GCash PIN or any e-wallet authentication credential — those are processed by the respective payment provider, not held on our systems.
We keep account and transaction data for as long as required by applicable law in the regions where access is permitted. You can ask our support team for the retention period that applies to your account.
When we update this policy in a material way, we post the revised version on this page with a note of what changed. Continued use of your account after a posted update means you have seen the revised terms.
Real questions about how your account data is handled — answered plainly. If something below does not cover your specific situation, reach the team through the support contact paths listed on this page.
We collect the details you enter during registration — name, email address and contact number. Once your account is active, we also record session activity, device type and transaction references tied to payment methods like GCash or InstaPay. You can see the main data fields stored against your account in your account settings after login.
Transaction references — amounts, timestamps and wallet identifiers — are logged in your account to maintain your transaction history. Your GCash PIN or any authentication credentials for your e-wallet are never stored on our systems; those are handled entirely by the payment provider.
Your account settings page shows the personal details and transaction history currently recorded on your profile. If you need a broader picture of what we hold beyond that visible data, submit a data inquiry through our support channel and we will respond in line with applicable requirements for your region.
Log into your account and open the settings page to update contact details or linked payment information directly. If a field cannot be changed from settings — for example, a verified name on file — raise a correction request through live chat or the help centre form and our team will process it.
We share data with third parties only where necessary to process your transaction or meet a legal obligation. Payment processors handling GCash deposits or PESONet withdrawals receive only the information needed to complete that specific transfer. We do not sell account data for marketing purposes.
Closing your account does not automatically erase all records. Transaction data linked to GCash, InstaPay or PESONet activity may need to be retained for the period required by applicable law. You can ask our support team what data remains on file and for how long after account closure.